/* Support desk adapted from the AppSaz conversation flow */
.ticket-portal,.ticket-admin{--ticket-accent:#6658f5;max-width:1220px;margin:0 auto;padding:30px 20px 85px;direction:rtl;font-family:var(--cms-font,inherit);font-size:15px;color:#101828}.ticket-admin{padding:0 0 50px}.ticket-head{display:flex;align-items:center;justify-content:space-between;gap:22px;margin-bottom:26px}.ticket-head small,.ticket-admin .page-head small{color:#818da4;font-weight:700}.ticket-head h1,.ticket-admin .page-head h1{font-size:clamp(23px,2.5vw,31px);margin:7px 0}.ticket-head p{font-size:14px;color:#77849a;margin:0}.ticket-btn{border:0;display:inline-flex;align-items:center;justify-content:center;text-decoration:none;background:#6558f5;color:#fff!important;border-radius:13px;min-height:46px;padding:10px 20px;font-weight:850;font-size:14px;cursor:pointer;white-space:nowrap}.ticket-btn:hover{filter:brightness(.95)}.ticket-link{font-size:14px;color:#5867a7;text-decoration:none;font-weight:700}.ticket-status-tabs{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:20px}.ticket-status-tabs a{padding:9px 15px;border:1px solid #e6eaf0;border-radius:100px;text-decoration:none;font-size:13px;color:#506077;background:#fff}.ticket-status-tabs a.active{color:#5142e8;background:#f1efff;border-color:#dad5ff;font-weight:800}.ticket-list,.ticket-admin-list{background:white;border:1px solid #e8ecf2;border-radius:20px;overflow:hidden;box-shadow:0 10px 30px #10182807}.ticket-list-item{display:flex;align-items:center;gap:15px;border-bottom:1px solid #eff1f5;text-decoration:none;padding:18px 20px;color:#19243a;min-width:0}.ticket-list-item:last-child{border-bottom:0}.ticket-list-item:hover{background:#fcfbff}.ticket-list-icon{width:43px;height:43px;flex:0 0 43px;border-radius:13px;background:#f2efff;color:#6558f5;display:grid;place-items:center;font-size:21px}.ticket-list-main{min-width:0;flex:1;display:grid;gap:8px}.ticket-list-main b{font-size:15px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-list-main small{color:#8b95a5;font-size:12px}.ticket-list-meta{display:grid;justify-items:end;gap:9px}.ticket-list-meta small{font-size:11px;color:#8995a5}.ticket-badge{display:inline-block;white-space:nowrap;font-size:11px;border-radius:50px;padding:6px 12px;background:#fff7e8;color:#a36d0e;font-weight:850}.ticket-badge.answered{background:#e9f9f0;color:#13764e}.ticket-badge.closed{background:#f2f3f5;color:#667085}.ticket-badge.reviewing{background:#eaf0ff;color:#305ca6}.ticket-item-arrow{color:#cbd1dc}.ticket-empty{text-align:center;padding:55px 18px}.ticket-empty>span{display:block;font-size:35px;color:#6558f5}.ticket-empty h2{font-size:19px}.ticket-empty p{color:#8690a1}.ticket-pages{display:flex;justify-content:center;gap:7px;padding:22px}.ticket-pages a{background:#fff;color:#506078;border:1px solid #e8ebf1;border-radius:11px;padding:8px 12px;text-decoration:none}.ticket-pages a.active{background:#6658f5;color:#fff}.ticket-alert{background:#f7f7fc;padding:12px 17px;border-radius:13px;margin:14px 0;font-size:13px}.ticket-alert.success{background:#eafaf1;color:#166e48}.ticket-alert.error{background:#fff0f0;color:#a52734}.ticket-form-card{max-width:850px;border-radius:22px;padding:28px;background:white;border:1px solid #e8edf5;display:grid;gap:20px}.ticket-form-card label,.ticket-reply-form label,.ticket-sidebar label{display:grid;gap:10px;font-size:13px;font-weight:750;color:#445269}.ticket-form-row{display:grid;grid-template-columns:1fr 1fr;gap:15px}.ticket-form-card input:not([type=file]),.ticket-form-card select,.ticket-form-card textarea,.ticket-reply-form textarea,.ticket-sidebar select,.ticket-admin-filters input,.ticket-admin-filters select{width:100%;max-width:100%;min-width:0;box-sizing:border-box;border:1px solid #dfe4ed;border-radius:12px;background:#fafbfe;min-height:46px;padding:11px 13px;font-family:inherit;font-size:15px;color:#172237;outline-offset:3px}.ticket-form-card textarea,.ticket-reply-form textarea{resize:vertical;line-height:2}.ticket-form-card small{color:#8a97a8}.ticket-form-card input[type=file],.ticket-reply-form input[type=file]{max-width:100%;font-size:13px}.ticket-form-footer{display:flex;align-items:center;justify-content:space-between;gap:15px}.ticket-form-footer span{color:#93a0ae;font-size:12px}.ticket-conversation-layout{display:grid;grid-template-columns:minmax(0,1fr) 270px;gap:19px;align-items:start}.ticket-thread,.ticket-sidebar{background:white;border:1px solid #e8edf3;border-radius:20px;overflow:hidden}.ticket-thread-title{padding:18px 22px;border-bottom:1px solid #eef0f5;display:flex;align-items:center;justify-content:space-between}.ticket-message{padding:20px;display:flex;align-items:flex-start;gap:12px;border-bottom:1px solid #f1f2f6}.ticket-message-avatar{flex:0 0 37px;width:37px;height:37px;border-radius:14px;display:grid;place-items:center;color:#6558f5;background:#f1efff}.ticket-message.admin{background:#fbfbff}.ticket-message.admin .ticket-message-avatar{background:#e9f9f0;color:#13764e}.ticket-message.internal{background:#fff8e6}.ticket-message-content{min-width:0;flex:1}.ticket-message-top{display:flex;align-items:center;justify-content:space-between;gap:12px}.ticket-message-top b{font-size:13px}.ticket-message-top small{color:#9aa4b4;font-size:11px}.ticket-message p{white-space:normal;overflow-wrap:anywhere;line-height:2;color:#3a4557;margin:8px 0;font-size:13px}.ticket-attachment{font-size:12px;color:#6558f5}.ticket-reply-form{display:grid;gap:12px;padding:22px;background:#fafbfe}.ticket-reply-footer{display:flex;align-items:center;justify-content:space-between;gap:10px}.ticket-sidebar{padding:22px;display:grid;gap:19px}.ticket-sidebar b{font-size:16px}.ticket-sidebar dl{display:grid;grid-template-columns:1fr 1fr;gap:11px;margin:0;font-size:12px}.ticket-sidebar dt{color:#8c98a9}.ticket-sidebar dd{margin:0;text-align:left;overflow-wrap:anywhere}.ticket-soft{background:#fff;color:#6558f5;border:1px solid #dcd9ff;border-radius:12px;padding:12px 14px;cursor:pointer;font-weight:800;width:100%;font:inherit}.ticket-internal-toggle{display:flex!important;align-items:center;flex-direction:row;gap:8px!important}.ticket-admin-filters{background:white;border:1px solid #e8ebf2;border-radius:17px;padding:16px;margin-bottom:18px}.ticket-admin-filters form{display:flex;gap:12px;align-items:center}.ticket-admin-filters input{flex:1}.ticket-admin-filters select{max-width:200px}
@media(max-width:760px){.ticket-portal,.ticket-admin{padding:20px 12px 100px}.ticket-head{align-items:flex-start;flex-direction:column;gap:15px}.ticket-head h1{font-size:23px}.ticket-form-row,.ticket-conversation-layout{grid-template-columns:minmax(0,1fr)}.ticket-form-card{padding:17px;border-radius:17px}.ticket-list-item{padding:14px 10px;gap:9px}.ticket-list-icon{width:35px;height:35px;flex-basis:35px}.ticket-list-main b{font-size:13px}.ticket-list-meta{flex:0 0 auto}.ticket-list-meta small{display:none}.ticket-form-footer,.ticket-reply-footer{align-items:stretch;flex-direction:column}.ticket-btn{width:100%}.ticket-admin-filters form{flex-wrap:wrap}.ticket-admin-filters input{flex:1 1 100%}.ticket-admin-filters select{flex:1}.ticket-message-top{align-items:start;flex-direction:column;gap:3px}.ticket-sidebar dl{grid-template-columns:1fr 1fr}}